Return Merchandise Authorization

Need to return your scale? Smart Diet Scale has a 30-day money back guarantee. If, for any reason, you are not satisfied with your purchase, complete these steps within 30 days of purchase:

  1. Fill out and submit the Return Merchandise Authorization (RMA) form below. Shortly after you have submitted your form, you will receive an email with a return merchandise authorization number.
  2. Follow the instructions in the email containing the RMA number.
  3. Returns made without the RMA number will not be accepted.

If you have exceeded Smart Diet Scale’s 30-day money back guarantee, the scale may be repaired or replaced for warranty purposes only. Please complete the steps above to request a repair or replacement of your Smart Diet Scale.